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      Notification Settings of Brand Portals

      How to get notified when visitors download information from your brand portals.

      When you create a brand portal, you can let visitors download or request information from it. You can also enable email alerts to know when someone completes one of these actions. In this article we will teach you how to add notification alerts.

       

      Notifications overview

      Managing notifications

       

      Notifications overview

      Notification alerts are managed from the brand portal details page.

      Brand Portal notifications

      To get here:

      1. Click on Brand Portals in the top navigation bar. 
      2. Click on a brand portal's name to enter its details page. 
      3. Click on the "Notifications" tab

       

       

      Managing notifications

      Each brand portal has its own notification settings. You can add the email addresses you want to be notified on, and define which notifications to receive. 

       

      Adding an email address

      Selecting notifications 

      Removing an email address

      Adding an email to be notified on 

      brand portal add email for notifications

      Navigate to the "Notifications" tab of a brand portal. 

      1. Click on "Add notifications"

      2. Select the email of an existing user in your account or type in a new email and press enter in your keyboard. 

      3. Click "Save"

      4. Confirm your changes by clicking "Save changes"

      Selecting which notifications to receive

      After adding the email addresses, select which notifications to receive on each. 

      brand portals - notification type

       

      Data sheet downloads- Receive an email notification whenever a visitor has downloaded any products or assets in a CSV or XLSX file.

      Information in the email includes:

      • The name of the brand portal
      • The email of the visitor
      • A link to download a copy of the same data sheet that the visitor requested. 

       

      ⚠️  The link to download content expires after 2 weeks. 

       

      PDF downloads- Receive an email notification whenever a visitor has downloaded any products or assets in a PDF.

      Information in the email includes:

      • The name of the brand portal
      • The email of the visitor
      • A link to download a copy of the same PDF that the visitor requested. 

       

      ⚠️  The link to download content expires after 2 weeks. 

       

      Quotes- Receive an email notification whenever a visitor has requested more information about a product.

      • The first and last name of the visitor 
      • A message from the visitor (optional) 
      • The email of the visitor
      • A PDF attachment with a list of products requested
      • A CSV attachment with a list of the products requested

       

      Removing emails from notifications

      There are two ways to stop receiving notifications on a specific email: unselect the options or remove the email from the notifications tab. 

      remove email address notifications

       

      To remove the emails from the notifications 

      1. Hover over the row with the email address you want to remove

      2. Click the "X" that appears on the right end of the row

      3. Save changes

       

      What's next?

       

      If you have any questions just click on the chat box in the bottom-right corner and we'll be happy to answer them...

       

      and please let us know 👇