Importing a Shopify CSV Template into Plytix

How to export your data from Shopify and import it into Plytix

This guide exists because you cannot export a CSV template from Shopify that will be automatically consumed by the Plytix importer. Plytix requires one row per product, while Shopify exports multiple rows of data per product. When bringing your product content from Shopify into Plytix for the first time there are a few best practices to follow. In this article we'll explain the easiest way to export your data from Shopify into Plytix. 


Before you start

Exporting from Shopify

Importing into Plytix


Before you start

You need a few things before you get started with this guide: 

  • Access to your Shopify admin panel
  • A Plytix account
  • The Matrixify app
  • An understanding of the differences between identifying products in Plytix and Shopify

ℹ️  Matrixify is a paid product not included in your Plytix plan. Plytix is not affiliated with Matrixify. We recommend this app because it is the best one we have found to export data and import it into Plytix with no data loss and little manual work involved. If you know of any others, please let us know :) 

Products and Variations in Plytix vs Shopify

In Shopify, all products are identified by a "Handle". This field tells Shopify, essentially, how to group products together. Variants of a product will have the same "Handle" and "ID" as the parent product but will have different "Variant SKU" and option values. 

Shopify vs. Plytix

In Plytix, the "SKU" is the unique identifier of all products. Variants of a product all have different SKUs and are linked to a "parent" product, or what is sometimes called a "non-sellable" product. Plytix identifies variations by identifying the parent SKU in a system attribute called "Variation of". 

This difference is how variations are managed also results in a difference in how attributes and assets are assigned in the CSV. Therefore, we need to use a third-party app to help us bridge the gap between the two.


ℹ️ The key difference between Plytix and Shopify is how variants are exported into a CSV file.

Single (Non-variable) Products in Plytix vs Shopify

Unlike variable products, you have a choice of how you identify single products coming from Shopify to Plytix.

Option 1: You may follow the same process as outlined in the following steps if you will use product SKUs from Shopify to identify products in Plytix.

Option 2: If you want to simplify the import process, you may opt to use the handle field from Shopify as your unique identifier (SKU) in Plytix. This means that you can do a single import of your products, but keep in mind that you will not be able to add variations to existing products later, unless you create unique SKUs for them, because they will have the same handle as parent products. 

💡 If you do choose Option 2, simply follow the steps for the first import below, but rather than matching "Shopify ID" to "SKU," match "Handle" to "SKU."

Exporting from Shopify

To get products from Shopify to Plytix, you need to first export your products and content from Shopify. There are two main ways of doing this:

  1. Exporting directly from Shopify
  2. Exporting using the Matrixify App 

We recommend using Matrixify to export your products. Matrixify lets you export the Shopify ID along with the rest of your data. This makes it easier to import products and variants into Plytix. This also ensures every row on the file has an identifier which keeps you from losing data on import. 


⚠️  Exporting directly from Shopify requires manual manipulation and clean up and may result in loss of data. 


To export your product data from Shopify using Matrixify: 

  1. Head to the "Apps" section of your Shopify account.
  2. Enter the "Matrixify" app
  3. Select "New export
  4. Select the export format "CSV
  5. Select the items you want to include in your export (products and columns). If you're unsure, select all items as anything unneeded can be skipped on import into Plytix.
  6. Click "Export". 
  7. Download your exported file.


Importing into Plytix 

Now that you have your product data from Shopify, it's time to import it into Plytix.

Getting all your data in requires importing the spreadsheet twice.The first import will serve to create "non-sellable parent products" and all the generic product information of these products in Plytix.

In the second import, you will get all the variations of the non-sellable parent product and the variation information into Plytix. 


First import

As mentioned before, this first import will serve to set up the parent product in Plytix. To do this, follow the steps to import a CSV. In this import match columns with generic data, since it will apply to parent products, and images.


  1. During the data matching process, find the column "Shopify ID" and match it to the system attribute "SKU". This will create the "Parent" products.
  2. Match or create new attributes for the columns with generic product information.
  3. Set new values for media attributes to "Add." This will keep you from losing the images of product variations. 


Import- add new values


ℹ️ If a variant product has multiple images, these images will be linked to the parent product. You will need to manually link these images to the variations.


Second import

The second import will create the product variations in Plytix. During this import:


  1. Look for the column "Variant SKU" and match it to the system attribute "SKU".
  2. This time, match the column "Shopify ID" to the system attribute "Variation of".
  3. Match your other columns that contain information relating to variations. 


After concluding the second import, all columns that contain product information you want in Plytix should have been matched and imported.

All your information will now be in Plytix. 


What's next? 


And remember, if you run into any trouble or have any questions, do not hesitate to contact your customer success manager by email or click on the chat box on the bottom right of this page….


And please let us know 👇