Downloading Files and Assets

How to download your files from the PIM

There are two ways to download files: individually and in bulk. 

How to download files individually

Individual file downloads will result in the direct download to the browser of the file.

1. From the File Page

Navigate to the File’s overview. This is done by navigating to the 'Files' section (1). Here you get the overview of all the files in your PIM (2). Select the file you are interested in, by clicking on the filename from the file overview (3).

Downloading a file by navigating to the file

 

Within the files page, expand the actions menu in the top right corner (1), select 'Download' and the file will be exported to your computer (2).

Selecting to download on a files details screen

2. Downloading from the File overview

You can also download the file directly from the File overview. Navigate to Files, here you will find the full overview of your files in the PIM (1). When you have found your file in the overview, hover your mouse directly over the row of the file and an 'Actions menu' will appear. Press the 'cloud' icon, to download your file (2).

Downloading a file from the files overview screen

 

3. Downloading files from product pages

To download a file that is linked to a product, select the product from 'All Products' (1). From here, select the 'FILES' tab (2), and the overview of all the related files to this product will appear. Hover your mouse directly over the desired file and an actions menu will appear. Press the cloud icon, to download your file (3).

Downloading files from a product page

How to download files in bulk

Bulk downloads will deliver you files in a ZIP folder and/or in a CSV format via URLs. 

1. From the Product Overview

Downloading files from the Product Overview will result in getting files related to the products you select. To do this: 

  1. Select a few products
  2. Click the EXPORT button that appears above the product table
    Here you will see four options for exporting: CSV, XLSX, PDF, and FILES
  3.  Choose the CSV or XLSX button to receive the files as URLs (and also in a folder) or choose FILES to get them downloaded into a ZIP folder. 
  4. Choose media attribute types for specific items or search for the system attribute "Files" to get all related files
  5. Click NEXT
  6. On the following screen you can change the file name and then EXPORT your selection
  7. Your files will be emailed to you and they will also appear in the PRODUCTS > EXPORTS section until it expires

2. From the File Overview

Downloading files from the File Overview allows you to select exactly which files you want to download. To do this: 

  1. Go to FILES in the top navigation and select ALL FILES
  2. Select the files you want to download
  3. Click the EXPORT button that appears above the product table
    Here you will see 3 options for exporting: CSV, XLSX, and FILES
  4.  Choose the CSV or XLSX button to receive the files as URLs (and also in a folder) or choose FILES to get them downloaded into a ZIP folder. 
  5. If selecting a spreadsheet, you will need to also select any additional attributes you want to show in the sheet
  6. Click NEXT
  7. On the following screen you can change the file name and then EXPORT your selection
  8. Your files will be emailed to you and they will also appear in the PRODUCTS > EXPORTS section until it expires