How to view and interpret the import logs in Plytix
Now that you know how to import product data into the PIM, let's take a look at how you can see the status of your recent imports in the Import Log.
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Accessing the Import Logs
To view a history of your 25 most recent imports:
You are now on the Import Logs Overview page where you can see your last 25 imports.
Import Logs Overview
Imports will be be displayed in this table. Each import will contain the following information:
The "Date" column lists the date and time of when the import started.
💡 You can sort imports by most recent imports first, or oldest imports first.
Under "Source" you will be able to see the type of import: whether it is a manual import or a scheduled feed import.
ℹ️ Scheduled feeds are not available for all accounts yet. Please get in touch with your Customer Success Manager to request access to it.
The third column contains the name of the file imported. Clicking on the file name will take you to that import's Log Details that will show you how each product was processed (more on this in the next section below).
💡 You can sort imports by filename a-z or z-a.
The "State" column identifies in what part of the import process this file is at.
There are two states:
|This means a user on this account has begun the importing process.|
|This means the import is done.|
💡 You can sort imports by their state alphabetically
The result identifies how successful an import was processed.
There are four types of results:
This means all products and matched columns were successfully imported into the PIM.
|This means one or more of your products or attributes failed to import.|
|This means the import was cancelled at some point during the import process.|
|This means the import failed and no new products or attributes were added or updated to the PIM.|
💡 You can sort imports by results a-z or z-a.
The Log Details page is where you can see how each product was imported and the results in more detail. It is where you'll find an explanation for what part of the import resulted in a warning or error.
You can get here two ways:
💡 If you hover over the info icon by the Result, you will see a quick summary of the state of each product processed.
The Log Details table consists of the following 5 columns:
This refers to how many rows of products were imported from your spreadsheet and in what order.
This refers to your product SKU (the main identifier in Plytix). Clicking on this will give you a summary of the State of the import.
If you matched a column in your spreadsheet to the System Attribute "Label" (the textual identifier for products in Plytix), then the contents of that cell will be seen here.
Refers to the following three ways the PIM will process a product:
|If this is a new SKU in the PIM|
|If the SKU is already in the PIM|
|If the SKU cell was left blank|
This refers to the following state of each individual product in your spreadsheet:
|This means the product (SKU) and attributes (columns) were successfully imported into the PIM.|
|This usually means that the product was successfully imported into the PIM, but that there was a problem with one or more of the attributes.|
|This means someone cancelled the import before this product was imported into the PIM|
|This means the product failed to be imported into the PIM (this usually happens when the SKU cell is empty or there is another error).|
ℹ️ You can search and filter through this table to quickly find any errors in your spreadsheet. You can also download this log table and the original CSV you used for importing.
Now that you know what our Import Logs look like, why not:
- Check out our export logs
- Learn about some of the most common import problems
- Invite team members to collaborate
If you have any questions just click on the chat box in the bottom-right corner and we'll be happy to answer them...
and please let us know 👇