Viewing Import Logs

How to view and interpret the import logs in Plytix

Now that you know how to import product data into the PIM, let's take a look at how you can see the status of your recent imports in the Import Log. 

 

Accessing the Import Logs

Import Logs overview

Log Details

 

Skip to any section in this article by clicking on any of the links above

 


Accessing the Import Logs 

 

PIM _ Plytix _ Import Log

 

To view a history of your 25 most recent imports:

  1. Go to the top navigation menu and click "Products."
  2. Click "Import" from the dropdown and you will be taken to the Import area.
  3. Click "Logs" on the left side navigation menu.

    You are now on the Import Logs Overview page where you can see your last 25 imports.

     


    Import Logs Overview

     

    Import Log overview

    Imports will be be displayed in this table. Each import will contain the following information:

    DATE

    The "Date" column lists the date and time of when the import started. 

     

    💡 You can sort imports by most recent imports first, or oldest imports first. 

    FILE NAME

    The second column contains the name of the file imported. Clicking on the file name will take you to that import's Log Details that will show you how each product was processed (more on this in the next section below). 

     

    💡 You can sort imports by filename a-z or z-a. 

     

    STATE

    The "State" column identifies in what part of the import process this file is at.

    There are two states: 

    matching   This means a user on this account has begun the importing process.
    finished   This means the import is done. 

     

    💡 You can sort imports by their state alphabetically

     

    RESULT

    The result identifies how successful an import was processed. 

    There are four types of results: 

     

      This means all products and matched columns were successfully    imported into the PIM.

      This means one or more of your products or attributes failed to import.
      This means the import was cancelled at some point during the import      process.
       This means the import failed and no new products or attributes were   added or updated to the PIM.   

     

    💡 You can sort imports by results a-z or z-a. 

     


    Log Details 

    The Log Details page is where you can see how each product was imported and the results in more detail. It is where you'll find an explanation for what part of the import resulted in a warning or error. 

     

    PIM _ Plytix _ Log Details

     

    You can get here two ways: 

    • Clicking on an import's filename
    • Hovering over the import's row and clicking on the eye icon   eye-icon

       

      💡 If you hover over the info icon info icon by the Result, you will see a quick summary of the state of each product processed.  

       

      The Log Details table consists of the following 5 columns: 

        Line 

        This refers to how many rows of products were imported from your spreadsheet and in what order. 

        SKU 

        This refers to your product SKU (the main identifier in Plytix). Clicking on this will give you a summary of the State of the import.

        Label 

        If you matched a column in your spreadsheet to the System Attribute "Label" (the textual identifier for products in Plytix), then the contents of that cell will be seen here. 

        Action

        Refers to the following three ways the PIM will process a product: 

        create If this is a new SKU in the PIM 
        update If the SKU is already in the PIM 
        skip If the SKU cell was left blank 

        State

        This refers to the following state of each individual product in your spreadsheet:

        success-png This means the product (SKU) and attributes (columns) were successfully imported into the PIM.
        warning-png This usually means that the product was successfully imported into the PIM, but that there was a problem with one or more of the attributes. 
        This means someone cancelled the import before this product was imported into the PIM
        This means the product failed to be imported into the PIM (this usually happens when the SKU cell is empty or there is another error). 

         

        ℹ️ You can search and filter through this table to quickly find any errors in your spreadsheet. You can also download this log table and the original CSV you used for importing.

         


        What's Next

         

        Now that you know what our Import Logs look like, why not: 

         

         

        If you have any questions just click on the chat box in the bottom-right corner and we'll be happy to answer them...

         

        and please let us know 👇