Account Settings

How to navigate the account settings area

The Account Administration area of Plytix gives an overview of the account usage. It is also where owners and admins of an account can manage users and teams, plan and billing information, and API keys.
 
 
*Skip to any section in this article by clicking on the links above
 
 

Accessing the account administration area

There are two ways to access the Account Administration area.

1. Directly by navigating to accounts.plytix.com.

2. By clicking on your profile picture in the top right corner of the platform, then on the settings  setting icon-png  icon in your profile overview. 

account-settings

 


Account Summary

When you enter the Account Administration area, you will be taken to the account information area, which contains a summary of all of your account's data, including:

  • SKUs
  • assets
  • team members
  • attributes
  • storage use
  • API keys
  • Channels, Brand Portals, and Product Sheets

account-info

At the top of the account settings area you will find your account information:

account-dashboard

Account Logo You can update this by clicking on the image to upload a new one.

 

Account Name

 

This cannot be edited or changed by users. If you need to edit the account name please have an account admin or owner contact us.

 

Plytix ID

 

This is your account's unique identifier. It is helpful to have this number when contacting support. 

 

Assigned Role

 

This tells you what user role you have been assigned. Permissions are given based on roles.

 

Plan

 

This shows you which plan you are currently on. You can change this in the "Plan" section.

Profile

On the left menu of the Account Information area, you'll see that below account you can click on 'Profile' to display information specific to the user who is logged in. Here you can edit personal information including:

  • Name
  • Job function
  • Username
  • Password

profile

Notifications

Under the 'Account' tab you can find the 'Notifications' tab. Here each user can configure email notification preferences specific to them. 

notifications

In the imports section you may choose to be notified:

  • Every time an import finishes
  • Only when there's a warning or an error
  • Never

You may also choose to be notified about all imports, or only your own imports.

imports_csv-upload

In the feeds (scheduled imports) section you may choose to be notified:

  • Every time a scheduled import finishes
  • Only when there's a warning or an error
  • Never

You may also choose to be notified about all imports feeds, or only import feeds you created.

feeds_scheduled-imports

In the exports section you may choose to be notified about:

  • CSV exports
  • XLSX exports
  • PDF exports
  • Asset exports

You may also choose to be notified about all exports, or only your own exports.

exports

 

In the channels section, you can choose to receive both email and in-app notifications.

You may choose to be notified about:

  • channels created by any user
  • only channels you created and processed

You can also choose to be notified:

  • whenever a channel finishes processing
  • only when there's a warning or error

 

channels


Account Information Sections

Below the header you will find different sections where admins can manage different settings. 


Info
Plan
Invoices
Team
Roles
API

 

ℹ️ The sections you see depend on the permissions set for your user role.


Info

This section gives you an overview of the contents of your account, which add-ons are active, and any account limits included in your plan. All users have access to the 'Info' section. 

In the "Account Summary" section, you can view your total number of products, attributes and assets. You can also see how much asset storage is being used, how many team members are in your account, and how many API keys have been created.

ℹ️ Paid accounts have unlimited asset storage. Free accounts have 5GB of asset storage available. 

 

account-summary

In the "Add-ons" section you can view all the outputs that are being used in the account. Modules are displayed based on your plan:

  • Add ons not included in your plan are displayed in gray.
  • Add ons included in your plan are displayed in green.
  • Adds ons whose limits have been reached are displayed in yellow.

add-ons

If your plan has limits on number of products or storage, you'll see these numbers appear in red, with an "Account limit reached" message with a link to upgrade your plan.

 

If any of your account limits are reached, you will receive a message about upgrading your account.

ℹ️ If you would like to increase your account limits or activate an add-on, please reach out to your customer success manager. 

 


Plan

The details of your subscription live in this section. This is where you can manage your subscription plan, add or edit company details, and add or change your credit card on file and view your payment method. 

The plan tab has information about billing, company details, and your credit card information.

 

ℹ️ Learn more about changing your account plan or updating billing and payment method.

You can edit your credit card information in the "Payment method" section of the "Plan" tab.


Invoices

Keep track of all your invoices here. Use the filter to sort invoices by year issued.

The invoices tab shows you invoices in order of date issued. They can be sorted by year.

ℹ️ Learn more about how to view your invoices.

 

 


Team

From here you can invite, block, and remove users. You can also assign users a role.

team-tab

 

 


Roles

In this section, you can view and create permission schemes for your users. 

roles-tab

 

ℹ️ Learn more about how to create a new user role and how to set permissions for a role.

 

 


API

In this section, you can generate new API keys to use for integration with other tools. 

api-tab

ℹ️  Learn more about assigning API keys.

 


What's next? 



If you have any questions just click on the chat box in the bottom-right corner and we'll be happy to answer them...

 

and please let us know 👇